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Customer Support

We are here to assist you with your order or any product-related questions. To ensure your inquiry is routed promptly to the appropriate team, we recommend using our request form:

Start a support request

Phone support by product

You can also reach us by phone during business hours:

Capital equipment support

Email: CEtechsupportUSA@bsci.com

(800) 949-6708

Mon - Thu 8:00AM - 7:00 PM EST

Fri 8:00AM - 6:00 PM EST

Cardiac Rhythm Management products

Email: usccecommerce@bsci.com

(855) 221-5686,option #1

Mon - Fri 9:00AM - 5:30 PM EST

All other products

Email: ecommerceteam@bsci.com

(877) 272-3340

Mon - Fri 9:00AM - 5:30 PM EST